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Quality of provided care

IKEM Quality Council

Chair:
PhDr. Martina Šochmanová, MBA
Vice-chair:
Mgr. Stanislava Fatorová
Members:
Mgr. Jiří Čáp

Mgr. Jana Fejfarová

MUDr. Jaroslav Chlupáč

Bc. Jiří Kotrbatý, DiS.

Bc. Dagmar Kövešlygetyová

Mgr. et Mgr. Barbora Půžová

Ing. Ladislav Skulina

MUDr. Martin Wiendl

MUDr. Milan Ročeň, Ph.D.

Compliance with the Quality Policy approved by IKEM management is mandatory for all its employees; head personnel on all management levels are responsible for compliance with the Quality Policy.

IKEM Quality Policy

The management of the Institute for Clinical and Experimental Medicine (IKEM) is aware of the importance of bonds among its internal processes for the quality of its activities and their results and is committed to respecting the following Quality Policy in accordance with applicable legislation and legal requirements.

IKEM wants to serve for the benefit of health of citizens, in accordance with their needs and with the interest of society in the fields of prevention, diagnosis and therapy of diseases, in the spirit of the Hippocratic Oath and humanistic ideals of European and world medicine and medical science.

IKEM wants to build an effective, intelligent organisation with a stabilised, motivated and professionally efficient team of employees.

IKEM wants to be a socially responsible organisation, with environmental protection and protection of its employees in terms of fire safety and occupational health and safety protection included in its standards.

In order to fulfil this policy, with respect to patients IKEM seeks to

  • Develop a humane relationship with patients based on an individual approach and help every individual patient (client);
  • Search for the most efficient ways of prevention and therapy of diseases and increase the quality of life of the patients (clients) through a multidisciplinary approach;
  • Consistently observe medical ethics and the rights of patients;
  • Ensure a high level of accompanying non-medical services;
  • Maintain and enhance the healthcare quality system in a way so that for our patients (clients) it provides a guarantee of credibility, reliability and the permanently high professional level of IKEM;
  • Introduce in clinical practice new diagnostic and therapeutic methods and thus build the position of a national transplantation centre of healthcare in the fields of transplantology, cardiovascular surgery, diabetology and endocrinology.

In order to fulfil this policy, with respect to employees IKEM seeks to

  • Respect the principle that to err is human and that to admit a mistake does not mean weakness. However, a thorough analysis shall be followed and every error shall be used to learn;
  • Educate its employees, enhance their professional qualifications, skills, experience and high moral and volitional characteristics;
  • Create and support the conditions for care for employees;
  • Request its employees to be active, loyal, collegial, to maintain good interpersonal relations and high moral standards.

In order to fulfil this policy, with respect to the society IKEM seeks to

  • Develop research activities in the fields of cardiovascular diseases, transplantations, diabetology and endocrinology;
  • Follow the development of legislative requirements in the field of environmental protection and apply the same in documented procedures so that the requirements can be observed in practice and any effects and impacts on the environment are not significant.



Soubory ke stažení

docx
Průzkum spokojenosti ambulantních pacientů v IKEM v roce 2016.docx 56.101 kB
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Průzkum spokojenosti pacientů hospitalizovaných v IKEM v roce 2016.docx 127.27 kB
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Průzkum spokojenosti ambulantních pacientů v IKEM v roce 2015.docx 62.756 kB
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Průzkum spokojenosti pacientů hospitalizovaných v IKEM v roce 2015.docx 115.351 kB
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pdf
Průzkum spokojenosti ambulantních pacientů v IKEM v roce 2014.pdf 221.53 kB
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Průzkum spokojenosti pacientů hospitalizovaných v IKEM v roce 2014.pdf 237.005 kB
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Průzkum spokojenosti ambulantních pacientů v IKEM v roce 2013.pdf 263.861 kB
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Průzkum spokojenosti pacientů hospitalizovaných v IKEM v roce 2013.pdf 276.824 kB
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Průzkum spokojenosti ambulantních pacientů v IKEM v roce 2012.pdf 143.465 kB
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Průzkum spokojenosti pacientů hospitalizovaných v IKEM v roce 2012.pdf 567.567 kB
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Průzkum spokojenosti pacientů hospitalizovaných v IKEM v roce 2011.pdf 533.579 kB
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Průzkum spokojenosti pacientů hospitalizovaných v IKEM v roce 2010.pdf 1358.557 kB
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